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Managing a fleet with style
Managing a fleet with style
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Case Study
Westpoint Transit
Westpoint Transit
A Fleet Management System is a complicated network of functions and processes where different users has their own unique set of work space that they have to use daily to ensure the business operation is running smoothly.
By redesigning Westpoint Transits' Fleet Management System Dashboards, not only does it caters to the different users' needs, it helps to streamline their work processes that increase the efficiency to locate, manage and reduce the rate of overlooking new tasks on hand.
Redesign Fleet
Management Dashboard
Team
ON POINT
Involvement
Individual: User Persona, Journey Mapping, Ideation Sketches, Mid Fidelity Prototype, Usability Testing, Task Analysis, Design System and Iterations
Team: Desk Research, User Research, Heuristic Evaluation, Direct & Indirect Competitors' Analysis
Project Timeline
Project Timeline
The problems
The problems
Quick access to relevant data
New components are needed to reduce the number clicks to retrieve data and to increase the efficiency of work.
Emphasise on the main functions used by different users
By priortising the commonly used component on the dashboard can help to prevent mis-scheduling of drivers and provide a better service to their clients.
Solutions
Solutions
Customisable & Collapsible Side Navigation
Allow different users using the system to customise their side navigation in their own account for them to work more efficiently.
Introduction of 'Click-to-popup' to expedite work processes
Users such as the Scheduler, Route-planner and Administrative can access to the Fleet Owner's company name, Driver and contact information easily to ensure faster rate of outreach for last-minute bookings.
Introduction of Notification Cards
Simplify checking on updates with a glance, offering a peace of mind to users at the end of a working day.
Implement a Route Overview Board
Streamline route planning to expedite the process of checking the optimum route for new bookings.
Here's our User Persona
Here's our User Persona
Design Co-Creation Workshop
Design Co-Creation Workshop
Through this collaborated Design Thinking Workshop, we are able to gather valuable insights and establish goal alignment in order to develop user-centered solutions.
Through this collaborated Design Thinking Workshop, we are able to gather valuable insights and establish goal alignment in order to develop user-centered solutions.
Key insights from the workshop
Key insights from the workshop
From sketches to wireframes
From sketches to wireframes
Design Considerations
Design Considerations
What needs to emphasised?
Consolidated overview
Notification panel
Improved Side Navigation Bar
Easy accessibility to data
Our Top 3 Features
Our Top 3 Features
Check out the results of the Usability Testing here
Check out the results of the Usability Testing here
Final Look of the Dashboard
Final Look of the Dashboard
Schedules Listing's Landing Page
Schedules Listing's Landing Page
Stay up-to-date throughout the day
Stay up-to-date throughout the day
Clear & Concise Information Display
Clear & Concise Information Display
Route Listing's Landing Page
Route Listing's Landing Page
Trip Listing's Landing Page
Trip Listing's Landing Page
Take control with breeze of all the ongoing activities
Take control with breeze of all the ongoing activities
Design System
Design System
Typography
Typography
Poppins
I have used Poppins font because it's readable, modern, and versatile. It offers a clean friendly design, works well with high data-driven environment. Also, it is easy to implement as it is a free Google font.
Colours
Colours
Inspired by the Company's Logo and Vision
I chose to these colours to brighten up the dashboard with a sleek and modern look to resonate with how the company is striving towards being futuristic.
These analogous colours blends well together, giving a calm and steady vibe to the interface while allowing the pop of colours like 'Approval', 'Inactive', 'Reapproval' and 'Advanced approval' to stand out as the emphasis.
Table Components
Table Components
Filter Panel Components
Filter Panel Components
Notification Cards
Notification Cards
Side Navigation Panel
Side Navigation Panel
View the Interactive Hi-Fi Prototype here!
Lastly, we proceed to handover all the design assets to Westpoint Transit's UX Team
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